Shipping policy
Shipping Policy
Thank you for shopping with Lunqexa.
Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times:
United States: 5–10 business days
Canada: 7–12 business days
Europe: 7–15 business days
Other countries: 10–20 business days
Delivery times are estimates and may vary due to customs, weather, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. Promotional free shipping may be available for selected orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery time, please contact us at: lunqexa@gmail.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or losses caused by incorrect addresses provided by the customer.